The customer must have the utmost confidence in the commercial propositions that come from the company and this comes out from the attitude in the stages of selling and the performance in after-sales service.

In an industry where many products and services responde to a question in itself limited, Small and Medium Enterprises have to pass an important test: to do everything we can to retain customers.

The stakes are high: the reduction in 5-10 percent drop in the number can increase annual profits up 75 percent as noted by the Wharton School of the University of Pennsylvania.

The service offered to the client must be secure, fast and of quality. Today more than ever, it is advisable to anticipate and satisfy the desires of customers, not only their needs. "It is essential to an integrated support to customers, able to manage data, applications, telecommunications and the Web," says Jeff Friedsam, Head of Customer Relationship Cisco.

In this situation, may be particularly useful to have at its side an expert who knows how to provide effective advice on how to retain the customer.

With the new modules Fidelity Card and SMS Ixora Team Manager X3 today becomes the strategic tool to reach your customers and inform them about promotions, sales and news of your store.

This module is fully integrated with the information in the X3 and allows you to send to a specific selection of text messages informing customers of current promotions, fashion shows, new arrivals, sales. Once installed the SMS module is necessary to purchase at our online store packages SMS 500, 1000, 2000.

• Collect the data for your clients
• Chart the target of your typical customer
• Optimize purchases
• Get faster loyal customer
• Increase sales
• Give more value to your business